Frequently Asked Questions

Motorparts is an online platform for the consumers to procure spare parts for their four wheelers directly from the dealers & manufacturers, getting them delivered at your doorstep.
We have carefully drafted a query form at our home page
Through customers perspective. Where one can simply fill the fields for the spares needed & we will get back to them. You can also call us directly by clicking on the phone icon right at the top of the page, once done you can transfer the payment through our online safe payment gateway.
Unlike other online platform we do not lease out your order to an outsourced vendor (This process makes the product expensive by addition of the vendors profit margin and the commission of the online platform through which you got in touch with him) instead we directly procure the spares from the manufacturer or the dealer.
We solely believe purchasing spare parts for you cars is technical and a tedious process in compare to buying clothes, shoes, bags etc online, hence it requires assistance in which customer gets to speak to one of our representatives so that we can cater exactly to their need of spares for the car as per the BRAND, MODEL & VARIANT.

We are also in support of the policy Make in India, thus this process also helps us in doing our bit by generating jobs.
We not only sell but guide our customers in making the right & economical purchases by enlightening them about the applicability of the spares, reliability of the brand of the product they are purchasing, because most of the customers are dependent on their car mechanics guidance before enquiring about a spare.
You can raise the issue at We will provide you with replacement if needed or if felt necessary we will initiate your refund*